FAQ

Do you cater for dietaries?

We are able to cater to any dietary requirements that you may have. Our Plant Based menu is always on offer for any guests who are vegetarian or vegan. Please note any dietary requirements with your reservation & highlight with our team if you have a severe allergy (i.e. Anaphylaxis), or if you are a person who carries an EpiPen. Please notify our waitstaff during your reservation of any dietary requirements. We can typically make adjustments to our meals for those who are gluten or dairy intolerant, or who have nut allergies. Our team are highly skilled in food safety, and take extra care in preparing food for our guests with food allergies.

Do you have children’s meals?

We have children’s options available for those aged 12 years and under. We offer a choice of grilled chicken grilled fish or steak served with chips and salad, with a soft drink and ice cream included for $30pp. Please note that these offerings may vary between each visit based on the availability of local produce.

Can we split the bill?

We do not split bills. Each table will be due to be settled as a single payment at the conclusion of your reservation.

Do you have high chairs?

We have 2 high chairs available. Please make note with your reservation if this is something that you will require.

Do you sell Gift Vouchers?

Our Gift Vouchers can be purchased through our website here. You may opt for email delivery, or in store pick-up.

I was given a Gift Voucher during lockdown and it has now expired. Is this still valid?

Unfortunately, if your Gift Voucher has expired we will not be able to honour it. Currently we will honour any Gift Voucher that has not passed its expiry date. Due to our change of ownership and new Gift Voucher system, all Gift Vouchers purchased prior to October 1st 2021 will become invalid after December 31st 2022. We apologise for any inconvenience that this may cause.

Do you have a dress code?

Our dress code is smart casual.

How can I provide feedback about my dining experience?

We love to hear feedback from our guests! You can contact us about your experience via email info@thecowrie.com.au

Do you have parking at the restaurant?

We have limited parking spaces outside The Cowrie, with street parking available in Bellevue Crescent and Barnhill Road, Terrigal. Please allow extra time for parking, prior to the commencement of your reservation.

Can I bring a cake?

As a commitment to the health & safety of our guests, we unfortunately do not allow BYO cakes. If you are celebrating a special occasion, we are able to create a specialty cake for you. Please get in touch with our Reservations and Events Manager via email at reservations@thecowrie.com.au if you would like more information.

Do you offer BYO?

The Cowrie is a fully licenced restaurant, therefore we do not allow BYO. This includes any beverage (alcoholic or non-alcoholic) and food (including cakes). Our no BYO policy is in place as a commitment to the health and safety of both our guests and staff.

What are your opening hours?

We offer lunch from 12-4.30pm Wednesday to Sunday, and dinner from 6pm Wednesday to Saturday. Keep an eye on our ‘Events’ page for any upcoming events.

What are your opening hours?

We offer lunch from 12-4.30pm Wednesday to Sunday, and dinner from 6pm Wednesday to Saturday. Keep an eye on our ‘Events’ page for any upcoming events.

The Cowrie terms and conditions for reservations:

To secure all reservations, we require a credit card guarantee of $55 per person. There is no charge upon booking, however this amount will be pre-authorised to your card. For return guests, these details will need to be provided each time you choose to dine with us. At conclusion of your reservation your card details are automatically cleared from our booking system.

If you cancel within 48hrs of your reservation, or do not show, a fee of $55 per person will be charged to this credit card. As this is included in our Terms and Conditions, we will not notify you before charging this amount.

Any adjustments or cancellations can be made through your confirmation email, via phone, or by emailing our Restaurant Manager at info@thecowrie.com.au.

At the conclusion of your reservation, your bill is required to be settled as one payment (no split bills).

A 10% service fee applies on Sundays, Public Holidays and for Group Reservations of 10 or more guests.

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